https://arlington.advantage-preservation.com/viewer/?k=%22community%20safety%20dispatcher%22&i=f&d=01011842-12312020&m=between&ord=k1&fn=arlington_town_reports_usa_massachusetts_arlington_19941231_english_71&df=1&dt=5
new E911 went online
dispatcher got award for spending 90 minutes on phone to save suicidal woman
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