this might have been the first death in boston in 2025 - maybe not -
maybe not even the first major 911 failure of 2025
listening to 462.975R over the air - boston ems ie boston municipal
ambulance service - and checking the radio recordings at Broadcastify
0209 AM approx - EMS dispatcher sends P5 from Faulkner Hospital to 98
Brighton Ave in Brighton for a cardiac arrest - ( thats at least a 10
minute run iirc )
0211 AM - A20 sent from Saint Elizabeths Hospital to 98 Brighton Ave
Unit 1 for a cardiac arrest
0215 AM approx - A20 reports it is a gas station - call has been
downgraded per EMS dispatcher - P5 is cancelled
0216 AM - E41 asks for a better location - CPR in progress per FD
dispatcher ( - or maybe the FD dispatcher said - it was reported as
CPR in progress )
0217 AM - FD dispatcher cancels E41 - says there is an updated location
0218 AM - EMS dispatcher updated the address to 98 Brayton Rd for A20
0222 AM - E51 at scene - ( E51 from Fanueil Square fire station -
right down the street from 98 Brayton Rd )
0225 AM - E51 reports they have EMS at the scene - and - that it is
NOT a cardiac arrest
0237 AM - A20 to St Elizabeths Hospital with patient
what did we learn? boston ems dispatchers have no clue about where
their units are located nor their availability - initially A15 was
sent from ?Dock Square? in downtown - but A20 luckily heard the call
and jumped it
what else did we learn? the CAD probably has no clue if either
Brighton Ave or Brayton Rd are legitimate addresses - the EMS
dispatcher certainly had no clue that it was actually a gas station -
or didnt even think about it - "Unit 1" indicates a housing unit
usually - not a gas station
what more did we learn? Boston 911 has a huge problem with sending
units to wrong addresses - this has been going on for 10 or 20 years
now imho - of course no one gives a rats ass because no oligarchs are
involved
there is a good possibility that the calltaker did not ask for a cross
street - which would of course confuse the hell out of 99% of Boston
911 callers - or maybe not - just guessing - BFD and BEMS seldom if
ever mention cross streets on the radio - BFD does give a nearest box
for each run
there is a 99.99999% chance that the calltaker misheard the address -
or the person who put the address in the CAD misheard the address -
but you would never expect a caller to say 98 Brighton Ave vs 98
Brayton Road for the address
if a cellphone was used - why didnt 98 Brayton Rd come up on the
calltakers display? - or a nearby location from gps plotting?
No comments:
Post a Comment