How 911 calls are handled: a look inside the dispatch process

https://bakersfieldnow.com/news/local/california-highway-patrol-dispatchers-quickly-triage-911-calls-to-send-police-or-transfer-to-fire-ems

They are trying to say that police run the primary PSAPs in Kern County and the FDs run the secondary psap

There might be a ems dispatch center also . not sure where they fit in (Halls Ambulance Service)