Heating, water issues force patient evacuations at UMass Memorial Marlborough
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Updated: 12:48 PM EST Feb 9, 2026 Editorial Standards ⓘ
Emily Maher
Reporter
Veronica Haynes
Senior Digital Editor/Producer, WCVB.com
MARLBOROUGH, Mass. —
Dozens of patients were evacuated early Monday at a MetroWest hospital
after an issue with the facility's heating and water supply.
More than 70 patients were transported via ambulance from UMass
Memorial Medical Center – Marlborough after a valve break Sunday in
the basement caused flooding that affected the boiler system and
reduced heat to multiple areas of the hospital, according to a
statement from UMass.
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Ambulance teams from across the area helped move patients to other
UMass Memorial Health hospitals.
"Teams quickly developed a plan to begin placing and transporting more
than 70 patients via ambulance quickly and safely. Patients' families
were notified of where and when patients would be moved. Patient
safety remained a top priority throughout the transfer process," the
hospital said in a statement. "The valve issue has been resolved, all
water removed from the basement, and mitigation efforts continue."
The Marlborough campus remains open to walk-in emergency patients, the
hospital said. Patients being admitted via the Marlborough Emergency
Department will then be transferred to another facility. Patients may
also seek care at other local emergency departments.
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RETRO TECH: This 1994 video phone was the original baby FaceTime
Long before FaceTime and Zoom, this video phone helped a new mom share
her joy coast to coast.
Updated: 9:54 AM EST Feb 9, 2026 Editorial Standards ⓘ
Eric Jones
Eric Jones
LANCASTER, Pa. —
Today, meeting a new baby is as easy as tapping FaceTime. In 1994, it
took something a little more futuristic, at least for the time.
This archive clip from 1994 captures Lancaster General Hospital in
Pennsylvania offering new mothers a chance to introduce their newborns
using one of the first video phones. The grainy image, slight delay
and boxy camera didn't matter. What mattered was connection.
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Kathy Law had just welcomed her third child, a baby boy named Adam.
Instead of waiting for photos in the mail or a long-distance phone
call, Law was able to show her sister in Seattle the newest member of
the family in real time. They could see each other, talk and even
watch baby Adam "wave" goodbye.
By today's standards, the video quality looks primitive compared to
crystal-clear smartphones and instant video calls. But in 1994, this
was cutting-edge tech doing exactly what technology still aims to do:
bring people closer.
Sometimes, a picture really is worth a thousand words — even if it's a
little blurry.
Watch the video above for the full story.
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