( 3 or 4 options - had to guess )
for English hold
male speaks some spanish words
for all other languages press 9
call is monitored for training and quality purposes - blah blah blah
about privacy policy
calltaker picks up in about 15 seconds
calltaker is nice - she has a slight accent - she cant figure out what
is up with my refills so she has to call the local store
life in the big city - just for the record
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