https://www.boston.gov/sites/default/files/file/2021/05/FY22%20RFI%20Response%20-%20Fire.pdf
meeting house hill getting new fire station
average response time 4 minute from page 17 of 32
but
from page 18
% Calls Responded to under 4 Mins.
80 60 60 65 (FY19 actual + fy20 actual + fy21 projected + fy22 target]
We expect the rate to increase in FY22
This measure has decreased by 20% from FY19
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in my mind if you reach 60% of all calls in under 4 minutes then your
average response time is around 3.5 minutes
they dont say what their definition of 'response time' is
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