Saturday, June 27, 2020

Tokyo FD changed their call answering script for 119 calls

https://www.tfd.metro.tokyo.lg.jp/hp-kanda/info.html

not exactly sure when this was done

--------------------------

The Tokyo Fire Department has changed the hearing guidelines for the
119th report etc. from Friday, June 28, 1883.

<New>
"Fire Department, is it a fire or ambulance?"
" Please tell me the address to which the ambulance (fire engine) is going. "

<Old>
"Fire department, is it a fire or ambulance?"
" There How many wards and what towns ?"

With the development of communication methods, it is no longer
necessary to report from home or work, so we changed in this way to
facilitate communication with the caller. ..

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